What Is Organizational Citizenship Behavior?

Organizational Citizenship Behavior Definition and examples. Why is it important to a diverse workplace?

Rules and bylaws of companies usually regulate work behaviour. Rules and regulations ensure that everything is in place, in proper order and that everyone toes the lines concerning company policies and procedures. It ensures that all work towards the company’s good the workers stand for everything that a diverse company stood for.

Rules and regulations also ensure that everyone will exhibit proper ethical conduct and behavior towards each other. It allows for harmony in the workplace, reduces the possibility of conflict and misunderstanding, and promotes goodwill. Boundaries and hierarchy are also maintained, ensuring professionalism in the workplace.

But proper ethical behavior, aside from those mandated by the company, is also expected among workers and employees. There are things that, though not dictated, are still expected and will work wonders towards promoting goodwill and harmony in the workplace. It creates an atmosphere of trust within the company. It has been a good human capital topic in Germany and the United States recently.

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Organizational Citizenship Behavior Continues

• Defining organizational citizenship behavior

• Types and examples of organizational citizenship behavior

• Pros of organizational citizenship behavior

• Drawbacks of organizational citizenship behavior

• Organizational Citizenship Behavior: Comparing The Public and Private Sector